Support

Signal City is operated by Shopsplit Ltd. For support or privacy requests, email support@signalcity.com.

Report a problem

In Settings or after a run, choose Report a problem. Review the build, board or challenge and attempt details, add what happened, then copy or share them. Nothing is sent automatically. Please leave out passwords and private account information.

Progress and updates

Guest progress and earned powers are stored on this device and cannot currently be restored on another device. Keep the app installed when updating; deleting it can lose progress.

Offline play and location

Solo and downloaded City boards can be played offline. Map imagery, new downloads and current records need a connection. Pending results can upload when you reconnect. Near me is optional; browsing and playing require no location permission.

Delete guest data

Settings → Delete guest data removes local progress, powers, pending uploads and linked online attempts and standings. This is permanent. A connection is needed to finish online deletion; if interrupted, reopen the app and retry. Do not delete your guest just to troubleshoot an update. Contact Support for assistance.

About the beta

The invited beta includes Solo challenges and selected ready-to-play City boards. Unfinished challenges are unavailable; live Scan and development tools are excluded. Place standings are provisional.